Getting Started

Get your organization, team, and self set up with Funraise!

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18 articles in this collection
Written by Tony Sasso, Angelina Pavone, Iman Bahati and 1 other

Organization Information

Setting up a new Funraise account

Everything you need to get your account set up in one handy guide.

Written by Angelina Pavone
Updated this week

Organization information

Edit your organization account settings

Written by Iman Bahati
Updated over a week ago

Organization Email Addresses

How to add an organization email address or reply-to email address. Set default organization email addresses.

Written by Angelina Pavone
Updated over a week ago

Add a New Team Member

How to invite a new team member to access your account.

Written by Iman Bahati
Updated over a week ago

Brand Settings

Edit your organization's default brand settings

Written by Tony Sasso
Updated over a week ago

Your Profile Information

Edit your user settings and profile

Edit your personal user settings and add a profile image

Written by Angelina Pavone
Updated over a week ago

Change your password

You can change your password from your profile settings

Written by Blake Goldstein
Updated over a week ago

Reset your password

What to do when you forget your password

Written by Blake Goldstein
Updated over a week ago

Two Step Verification

Add two step verification for an extra layer of user security

Written by Angelina Pavone
Updated over a week ago

Technical and Billing Support

Access the Funraise Service Desk

Submit technical requests at the Funraise Service Desk

Written by Tony Sasso
Updated over a week ago

Billing Support

We’re here to help! Submit billing requests or questions to billing@funraise.org

Written by Angelina Pavone
Updated over a week ago

Understanding Funraise's Platform Fee

Learn how fees are applied and charged for online payments

Written by Tony Sasso
Updated over a week ago

Donors Cover Fees

What is Donors Cover Fees and how does it work?

Written by Tony Sasso
Updated over a week ago

Migrating Data

Migrate Donation and Supporter data

Instructions for using the Supporter and Donation migration template

Written by Tony Sasso
Updated over a week ago

Migrate recurring subscription data

How to migrate recurring donation subscriptions from an external platform to Funraise

Written by Tony Sasso
Updated over a week ago

Migrate fundraiser and fundraising team historic data

How to migrate historic campaign data for fundraisers and teams

Written by Angelina Pavone
Updated over a week ago

Request recurring subscription data from Stripe

How to request recurring donation data from Stripe

Written by Blake Goldstein
Updated over a week ago

Request recurring subscription data from WePay

How to request recurring donation data from WePay

Written by Angelina Pavone
Updated over a week ago