Funraise

Tony Sasso

Blake Goldstein

Get your organization, team, and self set up with Funraise!

Getting Started

Everything you need to get your account set up in one handy guide.

Setting up a new Funraise account

Organization information

Add organization email addresses and customize the sending addresses for emails sent from Funraise

Organization Email Addresses

How to invite a new team member to access your account.

Add a New Team Member

Edit your organization's default brand settings

Brand Settings

Configuring permissions for team members to keep your account secure.

User Permissions

Dashboard Notifications

Learn more about your email sending address and hwo to configure a custom email sending address

Email sending addresses & custom domain sending addresses (SPF & DKIM)

Combine multiple Funraise accounts and enable parent organizations to manage and report on child organizations.

Subaccounts

Funraise is committed to adhering to the best practices recommended by the GDPR

GDPR Compliance

Organization Information

Edit your personal user settings and add a profile image

Edit your user settings and profile

You can change your password from your profile settings

Change your password

Reset your password

Add two step verification for an extra layer of user security

Two Step Verification

Your Profile Information

Learn more about accessing Funraise's award winning support team

Funraise Support

Submit support requests at the Funraise Service Desk

Access the Funraise Service Desk

Learn more about accessing your billing portal or submitting questions to our billing team. We're here to help!

Billing Support

Support

Ready to import data to funraise? Start here.

Data Migration Overview

Learn how to organize your migration data with import templates. Import donors and donations into Funraise.

Data Migration - Import Transactions & Supporters

How to migrate active recurring donation subscriptions from an external platform to Funraise

Data Migration — Active Recurring Subscriptions

How to request recurring donation data from Stripe

Request recurring subscription payment method data from Stripe

How to request recurring donation data from WePay

Request recurring payment method data migraiton from WePay

Migrating Data

University

Developers

Community

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.