Getting Started

Get your organization, team, and self set up with Funraise!

+2

17 articles in this collection
Written by Tony Sasso, Angelina Pavone, Iman Bahati and 2 others

Organization Information

Setting up a new Funraise account

The required setup steps to begin collecting donations online with Funraise

Written by Angelina Pavone
Updated over a week ago

Organization information

Edit your organization account settings

Written by Iman Bahati
Updated over a week ago

Organization Email Addresses

How to add an organization email address or reply-to email address. Set default organization email addresses.

Written by Angelina Pavone
Updated over a week ago

Add a New Team Member

How to invite a new team member to access your account.

Written by Iman Bahati
Updated over a week ago

Brand Settings

Edit your organization's default brand settings

Written by Tony Sasso
Updated over a week ago

Your Profile Information

Edit your user settings and profile

Edit your personal user settings and add a profile image

Written by Angelina Pavone
Updated over a week ago

Change your password

You can change your password from your profile settings

Written by Blake Goldstein
Updated over a week ago

Reset your password

What to do when you forget your password

Written by Adam Bansmer
Updated over a week ago

Two Step Verification

Add two step verification for an extra layer of user security

Written by Angelina Pavone
Updated over a week ago

Technical and Billing Support

Access the Funraise Service Desk

Submit technical requests at the Funraise Service Desk

Written by Tony Sasso
Updated over a week ago

Billing Support

We’re here to help! Submit billing requests or questions to billing@funraise.org

Written by Angelina Pavone
Updated over a week ago

Understanding Funraise's Platform Fee

Learn how fees are applied and charged for online payments

Written by Tony Sasso
Updated over a week ago

Migrating Data

Migrate Donation and Supporter data

Instructions for using the Supporter and Donation migration template

Written by Tony Sasso
Updated over a week ago

Migrate recurring subscription data

How to migrate recurring donation subscriptions from an external platform to Funraise

Written by Tony Sasso
Updated over a week ago

Migrate fundraiser and fundraising team historic data

How to migrate historic campaign data for fundraisers and teams

Written by Angelina Pavone
Updated over a week ago

Request recurring subscription data from Stripe

How to request recurring donation data from Stripe

Written by Adam Bansmer
Updated over a week ago

Request recurring subscription data from WePay

How to request recurring donation data from WePay

Written by Angelina Pavone
Updated over a week ago