Two-Step Authentication enables your team to increase data security by adding an additional layer of authentication.
Two-Step Verification requires a secondary mobile device (your phone) with an authenticator app. You will need this secondary mobile device with you whenever you login to Funraise. If you do not already use an authentication app on your device, we suggest Google Authenticator iOS or Android.
☝️ Two-Step Authentication will soon be required
Today, Funraise's Two-Step Authentication is an optional layer of security. We'll soon be requiring multi-factor authentication for all users. As a part of this enhancement, we're introducing an email authentication method for those who prefer email over an authenticator app.
As we roll out this new requirement, you may be required to set up Two-Step Authentication before logging in.
Funraise is a PCI Level 1 certified service provider, the highest standard possible for payment processing service providers. This enhancement builds upon our commitment to the security of your data.
Enable Two-Step Verification
1. Click your user profile > click Settings
2. You'll land on Your Profile > find 2-Step Verification > click Edit
3. With your authenticator app > scan the QR code
4. After scanning and connecting your app > enter the 6-digit verification code to activate 2-Step Verification.
After successfully enabling Two-Step Verification, the status will appear as Enabled.
Disable 2-Step Verification
1. From the same page (Your Profile) > find 2-Step Verification > click Edit
2. Open your Authenticator App > Enter the 6-digit verification code to disable 2-Step Verification
🔒 Locked out due to Two-Step Verification?
If you lose your Two-Step Verification device or are locked out of your account, please contact us. We will verify your identity and help you regain access.