Features in this article may not be included in every Funraise plan. Free plans can not configure Organization Email Addresses. Emails sent from free plans will send from noreply@funraise.org.
An organization email address is an email address you can use as the sending and reply-to address for the emails sent through Funraise. For example, you might use a specific email like donations@example.org as the reply-to for your donation receipts.
By default, all emails sent from Funraise will use Funraise's domain to ensure high email deliverability. Your supporters will receive emails like this:
From:
Janet Smith<noreply+worldpeace@funraise.org>Reply-to:
jsmith@worldpeace.org
Learn more about how your sending email addresses are formatted and how to configure a custom sending domain: Email sending addresses & custom domain sending addresses (SPF & DKIM).
Add an organization email address
1. Click your profile icon in top right > click Settings
2. Click Your Organization > scroll to Organization email addresses
3. Click Add Email
4. Enter details > click Save
When adding a new email address, the owner of the email address will be sent a verification email with a button to verify. The address must be verified before it can be used. The address will be marked as pending until it has been verified:
After you've added a new email address, you take more actions:
Edit email
Make default
Delete email address
Resend email (resends the verification email to a
Pendingaddress)
Default organization email address
The default organization email address is used as the reply-to email address for platform emails. For example, donation notifications sent to your team members or the payment method updater automated email.