With Funraise Text-to-Give, you can create custom codes (like
DONATE). When Supporters send this custom code to your SMS number they'll receive an automated reply with a custom message and link to a donation page.
Create text-to-give codes
2. From Settings > Text-to-Give > Click Add Code
3. Enter your code and message > Click Save
Keep your code short and clear, for example: Give, Donate, or Join.
Codes should only contain letters. Do not include spaces or symbols.
Remember, your message is the automated reply sent when a supporter texts your SMS number with the corresponding code
How it works
Custom code automated reply
With Funraise's Text-to-Give tools, you can configure custom text-to-give codes, for example:
DONATE. When a Supporter texts your SMS number with one of your custom codes, your custom message will be sent in an automated reply.
Most often your automated message will include a link to a donation page. In the example image below, the custom code is
Donate and the automated reply message is
Hi friend 👋 Please complete your donation at the link below. Thank you! https://example.org/give
Automated reply messages, and all outbound SMS messages from Funraise, are limited to 160 characters to avoid messages being split when received on your supporter's device.
Example of a text-to-give code and automated reply
Custom donation amount
Supporters can also add an amount to the end of the code to prefill a donation form on the linked page with a custom amount. For example, if your custom code is
GIVE, a supporter's message of
GIVE50 would prefill a donation form on the linked page to $50.
A custom code amount is an optional feature of Funraise's text-to-give codes. There are a few things to keep in mind before deciding to suggest custom code amounts to your supporters:
Good to know
Text-to-Give automated replies will count towards your daily SMS send limit. Your send limit is based on your plan. Once you reach your daily send limit, automated replies will not be sent.