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Activate an SMS number
Activate an SMS number

Add an SMS phone number to activate text engagement features

Angelina Pavone avatar
Written by Angelina Pavone
Updated over 11 months ago

Features in this article may not be included in every Funraise plan.


To activate text engagement features like outbound messaging or text-to-give codes, you will first need to activate an SMS Number.

☝️ Text engagement features are only available in the United States

☝️ A2P 10DLC registration and approval required
After creating a new SMS number, Funraise will register your SMS campaign to receive approval. During this approval process you may experience a delay of 2-3 weeks before this number can be used to send messages.

Please note: To be A2P 10DLC compliant your organization's website will need to have a Privacy Policy and Terms and Conditions clearly linked.

Activate an SMS number

1. From Settings > Click Text-to-Give

2. Click Add Number

3. Enter your local area code > Click Create Number

4. All done! Wait for the system to finish processing and your new Organization SMS Number will appear. As noted above, it can take up to 2-3 weeks for your organizations number to be approved and ready to use to send outbound messages.

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