Features in this article may not be included in every Funraise plan.
To activate text engagement features like outbound text messaging, auction bid notifications, or text-to-give codes, you will first need to activate an SMS Number.
☝️ Text engagement features are only available in the United States
☝️ A2P 10DLC registration and approval required
After creating a new SMS number, Funraise will register your SMS campaign and submit for approval. During this approval process you may experience a delay of 2-3 weeks before this number can be used to send messages.
A2P 10DLC compliance requires that you have a Privacy Policy and Terms and Conditions linked on your website. You will be required to provide these links before activating your SMS number.
Activate your SMS number
1. From Settings > Click Text-to-Give
2. Click Add Number
3. Enter your information > Click Create Number
Here you'll enter the following details:
Country. At this time, SMS is only available in the US.
Local area code
Terms of Service URL
Privacy Policy URL
Your organization's Terms of Service and Privacy Policy links are required. You can learn more and see example policy content in our article about A2P 10DLC Compliance.
4. After clicking Create Number, your new organization SMS number will generate and appear once it's ready. Please allow up to 15 minutes for a number to generate.
5. Wait for approval. Your number can take up to 2-3 weeks to be approved and ready to use to send outbound messages. You'll see status updates in the top of this settings page.
