Skip to main content
Connect PayPal

Connect a PayPal account with Funraise to collect donations online

Tony Sasso avatar
Written by Tony Sasso
Updated over a week ago

PayPal can be connected with Funraise, providing your donors with a trusted donation experience. You can create a new PayPal account or connect an existing account from within Funraise. When you connect to PayPal you also have access to Venmo donations.

We recommend using both PayPal and Funraise Payments powered by Stripe. We do not recommend using PayPal as your only donation processor.

Connect PayPal

1. Navigate to Settings by clicking your profile icon at top-right

2. Click Gateways

3. Click Connect with PayPal

4. PayPal's popup window will appear. Here you can create a new account or connect an existing account. Please note: A PayPal Business account is required.

Advanced: If your plan includes advanced gateways, your gateway settings view may be different. If so, click New Gateway and then select PayPal from the list.

Payment methods

With PayPal connected as a gateway in Funraise and added as a payment method on a Giving Form, your donors will have access to multiple payment types.

  • PayPal Wallet - Donors can donate using their PayPal account

  • Venmo - Donors can donate through their Venmo account

PayPal recurring

PayPal recurring donations are only possible with PayPal Wallet transactions. Recurring donations are not possible with Venmo. This is why we highly recommend also connecting a Funraise Payments Stripe account.

Additional setup in PayPal for recurring donations

PayPal recurring donations are only possible if Billing Agreements and Reference Transactions are enabled in your PayPal account.

When you connect your PayPal account in Funraise, we reach out to PayPal on your behalf to have these features activated. After PayPal has updated your account, you may receive an email letting you know of the change. After receiving this email, you need to disconnect and then reconnect your PayPal account in Funraise to enable recurring PayPal wallet transactions.

If these features are not added to your PayPal account after a few weeks, you'll need to contact PayPal support directly to have these features enabled. If you need to reach out to PayPal, we suggested using the message template below:

  • Hello, PayPal. I am working with Funraise, a PayPal Partner. I need "billing agreements" enabled on my PayPal account so that we can use them to process future payments as "reference transactions." This will allow us to collect and charge recurring donations through our donation form, and have the funds be connected to our PayPal account. Please enable the reference transaction functionality on my account. Thanks!

Multi-currency donations

If you are accepting multi-currency donations with Funraise, or a currency other than your PayPal default currency, you'll need to additionally accept foreign payments in PayPal. Learn more from PayPal.

Did this answer your question?