Activate PayPal for your account

To see if PayPal is available in your account, go to Settings > Gateways

If PayPal is not available in your account, contact your Success Manager or send an email to success@funraise.org to request PayPal before continuing.


☝️ Important

Before connecting your PayPal Business account with Funraise, you must first configure settings in your PayPal account to grant specific API access. Continue reading to learn more.


How PayPal works with Funraise

With PayPal enabled as a payment method on your Giving Forms, your donors can give with PayPal and you can manage their contact and donation details in Funraise. Your donors will enter their donation and contact information on your Funraise Giving Form and then will be redirected to PayPal to complete the Transaction.

Transaction Status - When a PayPal Transaction is created from a Giving Form, it may have a status of Pending. It can take up to 7 days for PayPal to finalize the status of a Transaction. If a PayPal Transaction status changes from Pending to Failed, it is likely because the donor abandoned the PayPal checkout page.

Recurring Donations - Recurring donations with PayPal is a premium feature and is not included with all Funraise plans. If PayPal Recurring is included in your plan, learn more about the steps required to enable recurring donations with PayPal.


How to Connect PayPal

☝️ You can only connect a PayPal Business Account with Funraise.

There are a few easy, but very specific, steps required to connect your PayPal account with Funraise.

In Paypal...

1. Click your name at top right > click Account Settings

2. Find API access > click Update

3. Scroll to Pre-built payment solutions > click Grant API permission

4. Enter nathaniel_api1.spreedly.com as the Third Party Permission Username > click Lookup. Spreedly is a trusted payment partner. Nathaniel is the API version name.

5. Check the following boxes to grant specific permissions > click Save

  • Use Express Checkout to process payments

  • Issue a refund for a specific transaction

  • Process your customer's credit or debit card payments

  • Authorize and capture your PayPal transactions

  • Obtain information about a single transaction

  • Search your transactions for items that match specific criteria and display the results

  • Charge an existing customer based on a prior transaction

  • Issue a refund for any prior transaction

Next, open Funraise to connect your PayPal account.


In Funraise...

1. Go to Settings (click your profile icon at top right)

2. Click Gateways > click Connect to PayPal

3. Enter your PayPal account email address > click Add PayPal

Be sure to enter the email address you use to log in to your PayPal Business account.

And that's it! To add PayPal as a payment method to any existing Giving Forms, you will need to access the form > add PayPal > click Save. Learn more about editing Giving Form settings.


Advanced Note: If your plan includes Advanced Gateways, your view may be different. If so, you can click New Gateway and then select PayPal from the list. For Advanced Gateway settings, the order of your gateways is important. Learn more about Advanced Gateway Configuration.

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