Features in this article may not be included in every Funraise plan.


Fundraisers can receive notification emails when their fundraising page has no donations. These emails can be used to encourage and provide resources to the fundraiser.

These emails can be accessed and edited from your Peer-to-Peer Email Campaign.

Learn more about editing an individual email.


Who receives these emails?

A fundraiser with no donations towards their fundraising goal can receive these emails after specific timeframes. Use these emails to encourage your fundraisers and share resources that will help them reach their goals.


What emails are sent?

Up to six non-transacting emails can be configured and activated. At this time, you can not add additional emails or configure the sending timeframes.

We do not recommend activating all non-transacting emails. We recommend only using a few emails on a schedule that makes sense for your campaign.

Non-transacting emails can be sent after

  • 1 day with no donations

  • 2 days with no donations

  • 4 days with no donations

  • 7 days with no donations

  • 10 days with no donations

  • 14 days with no donations


Example Content

These examples are using Funraise's data merge tags.

Email — 2 days with no donations

Hi *|page:fundraiser_first_name|*!

It looks like you don't have any donations towards your goal yet! No worries :)

One of the best ways to get started is to be your first donor. Try it! Donate $10 to your page and then share your page in emails and social media posts. Ask your friends to follow your lead and help you reach your goal.

Being your first donor will show your friends how committed you are to reaching your *|page:goal_amount|* goal and they'll be inspired to support you.

Be your first donor: *|page:url|*

Email — 4 days with no donations

Hi *|page:fundraiser_first_name|*,

Still no donations yet?! That's okay!

Try this: Email five friends or family members. Tell them you have committed to raising *|page:goal_amount|* for *|organization:name|* and you need their help to reach your goal. Be sure to share why this goal is important to you personally. Your friends love you; give them a chance to support you!

Share your page: *|page:url|*

Email — 7 days with no donations

*|page:fundraiser_first_name|*, fundraising is hard, we know.

That's why we are here for you! It's been a week since you created your fundraising page with a goal to raise *|page:goal_amount|*, but you haven't received any donations. Is there anything we can do to help you reach your goal?

Your fundraising effort provides much-needed support for our programs. We appreciate the work you're doing to fundraise for *|organization:name|*.

Share your page today: *|page:url|*

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