The Ticket confirmation email is sent to a Ticket purchaser after they complete checkout.

The email always includes

  • Event title

  • Location

  • Date & Time

  • Purchased Tickets, including the provided name for each guest

Optional design customizations

  • Banner image

  • Email Body text


Edit the Ticket confirmation email

1. In the sidemenu, click Events and select Events. Find and open the appropriate Event

2. Click Ticket Email. Here you can edit the email banner and body text as well as preview the email template.

3. After making changes, click Save


Good to know

  • A Ticket purchaser will receive both the normal donation receipt email and the ticket confirmation email.

  • The email provides the Ticket purchaser access to the check-in QR code for each Ticket. This QR code can be scanned with the Funraise App to check-in attendees at the door.

  • This email uses the Universal Email Template, enabling you to customize the email logo. You can edit your Universal Email Template from Settings.


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