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(Beta) Connect Virtuous

Connect Funraise's Virtuous integration

Tony Sasso avatar
Written by Tony Sasso
Updated over 8 months ago

This feature is in beta

Connect Virtuous

  1. Click your Profile Icon in the top-right > click Settings

  2. Click Integrations > find Virtuous > click Edit (pencil icon)

  3. On the popup screen > click Connect

4. Enter your Virtuous API key and click Continue. Learn how to create API Keys in Virtuous

5. When the integration is connected, click Configuration and toggle on data syncs.

☝️ Campaign and fundraiser data requires an additional step

Once you're connected, and you've toggled on syncs, Transaction and Supporter data will automatically sync when transactions are created or updated. To sync Campaign or Peer-to-Peer fundraiser data, you'll also need to configure a connection for each specific Campaign Site. Read more about this below.


Test the integration

To test the Virtuous integration, we recommend creating a new offline Transaction. After saving the Transaction in Funraise, you should see a new Gift in Virtuous.

☝️ Virtuous processes bundled imports from Funraise nightly, so you can view a pending transaction, but can not access full data until you've imported the bundled import file.


Data synced with Virtuous

Funraise can sync Transaction, Supporter, and Campaign data with Virtuous.

Gifts in Virtuous can be seen in real-time on the Virtuous Transaction page. Although, Virtuous will process the full synced data from Funraise nightly and bundle the data into an import file. These import files will be visible on the Gift and Contact Import page in Virtuous as they are available.

☝️ Segment data (Campaign Site pages) is synced in real-time and is not processed through an import.

Transaction data

Funraise Transactions are synced with Virtuous Gifts when a transaction is created or updated. Transaction data mapping can not be customized.

☝️ Only Transactions that are Complete or Refunded status in Funraise will be synced to Virtuous.

Funraise

Virtuous

Amount

Amount

Currency

Currency Code

Date

Gift Date

Payment Method

Gift Type

  • Funraise → Virtuous

  • Cash → Case

  • Stock → Stock

  • ACH → Check

  • Physical Check → Check

  • Credit Card → Credit

  • Bitcoin → Cryptocoin

  • In-Kind → Non-cash

  • Other → Other

  • Apple Pay → Other

  • PayPal → Other

  • Card Present → Other

  • External Capture → Other

  • Stripe Terminal → Other

Note

Notes

Anonymous

Is Private

Check Number

Check Number

Card Type

Credit Card Type

Supporter

Contact (See notes below on Contact Reference IDs)

Soft Credit Supporter

Passthrough Contact (See notes below on Contact Reference IDs)

First Name

First Name

Last Name

Last Name

Email

Email

Transaction ID

Transaction ID

Supporter data

Funraise Supporters are synced with Virtuous Contacts when a transaction or fundraising page is created or updated. Supporter data mapping can not be customized.

☝️ Supporters created manually in Funraise are only synced with Virtuous if they have a synced transaction or fundraising page.

Funraise

Virtuous

Supporter ID

Reference ID (See notes below on Contact Reference IDs)

First Name

First Name

Household Name if it exists,
Supporter Name if not.

Contact Name

Institution Category

Contact Type

  • Funraise → Virtuous

  • Individual → Household

  • Foundation → Foundation

  • (Other categories) → Organization

Email

Email

Phone

Phone

Address

Address 1

City

City

State

State

Postal Code

Postal

Country

Country

Tags

Tags

Date of Birth

  • Birth Day

  • Birth Month

  • Birth year

Virtuous Contact Reference IDs and Funraise Supporter matching

In Virtuous, Contact doesn't refer to individuals. Rather, Contacts represent groupings of individuals. Learn more about Virtuous Contacts.

As such, a Contact's Reference ID will depend on whether or not the Funraise Supporter is in a Household.

  • If a supporter does not have a Household in Funraise, their Reference ID in Virtuous is in the format SUP-{{SupporterID}}. For example, SUP-123

  • If a supporter does have a Household in Funraise, their Reference ID in Virtuous is in the format HOU-{{Household ID}}. This is so that Virtuous' reconciliation tool can better match individuals to the same household.

  • An individual in Virtuous can have multiple Reference ID's, so if a supporter is added to a Household later, their Virtuous record will have both a SUP-ID and a HOU-ID

Campaign & Peer-to-Peer fundraiser data

All gifts to a Funraise Campaign Site can be assigned automatically to a Virtuous Campaign, Campaign Communication, and Segment in Virtuous.

Funraise

Virtuous

Campaign Site

Campaign

A Funraise Campaign Site can be connected with a Virtuous Campaign.

Communication

Campaign Communication

A Virtuous Campaign Communication can be assigned to the Campaign Site.

Fundraising Page

Segment

When a Campaign Site fundraising page (homepage, team page, or individual fundraiser page) is created, the page data is synced as a Virtuous Segment. Funraise will create segments automatically for each homepage, team page, and individual fundraiser page.

Sync Campaign data

To sync Campaigns and fundraiser data, you'll first need to connect a Funraise Campaign Site with a Virtuous Campaign and Communication channel.

  1. In Virtuous > create a Campaign and a Campaign Communication

  2. In Funraise > From a Campaign Site editor > click Settings (gear icon) > click Integrations > toggle on Virtuous

  3. Click to Select a Virtuous Campaign from the list.

4. After selecting a Campaign > select a Virtuous Campaign Communication > click Save


Good to Know

Need all Funraise transactions to be synced with Virtuous Campaign details?

Any Funraise Transaction connected to a Campaign Site can be assigned to a Virtuous Campaign, Communication, and Segment.

For transactions that occur on a Funraise Campaign Site:

The Virtuous Campaign details are synced as described above.

For transactions that occur on your website (not on a Funraise Campaign Site):

As long as the transaction occurs on a Campaign Site Giving Form, no matter where the form is located, the transaction will be assigned to the Virtuous Campaign.

For example, if you have a general donation form on your website and you want donations to that form to be connected with a Virtuous Campaign, you can create a Funraise Campaign Site and embed that Campaign Site's Giving Form on your website.

When an online transaction occurs outside of a Campaign Site, but on a Campaign Site Giving Form, the Virtuous Segment will be set to Site homepage.

For offline (check/cash) transactions:

When entering an offline transaction you can select the Funraise Campaign Site page (Page Goal) to assign the transaction to and this will sync the transaction with the Virtuous Campaign details configured for that Campaign Site.

Only new fundraiser pages are synced

Fundraising pages created prior to connecting with Virtuous will not be synced (as Segments), only pages created or edited after connecting with Virtuous will sync.

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