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Donor portal

An easy-to-use donor portal available on web and mobile apps

Tony Sasso avatar
Written by Tony Sasso
Updated this week

Access the donor portal

Your supporters can access their donations, subscriptions, fundraising pages, payment methods, and contact details by logging into the Funraise donor portal.

Donors can access the donor portal by visiting: give.funraise.org.

☝️ To encourage your donors to use the donor portal, you might include a link in the your donation receipt emails. For example: Manage your donations.


Donor portal features

Creating an Account

Donors can create an account using the same email they use to make donations. After verifying their email address, they will be able to access donations and information attached to their email address.

View & manage Donations

Donors can access all their historic donations. Any donation made on Funraise with their email addresses will appear in the portal.

Resend Donation Receipts

Donors can quickly resend a donation receipt email for any donation.

Yearly Donation Summary PDF

Donors can send themselves a donation summary email that includes a PDF document with itemized donations from the previous year. This enables your donors to access all the information they need for tax season. The summary PDF that donors can access in the portal is the same summary PDF you can send from the platform.

Recurring Subscription Management

Donors can manage their recurring subscription details including amount, frequency, and payment method. Donors can also cancel subscriptions in the portal.

Donors can create new subscriptions via the mobile app only at this time.

View Peer-to-Peer Fundraising Pages

Individual peer-to-peer fundraisers can view their fundraising pages in the portal.


Mobile App

The donor portal is also available as a mobile app! Donors can download the mobile app for Apple iOS or Android.

🌎 Global availability

While the web version of the donor portal is available globally, the Giving by Funraise app is available to download in most counties. Expand the list below to see where the app is not available.

Countries where the app is not currently available

  • Austria

  • Belgium

  • Bulgaria

  • China

  • Croatia

  • Cyprus

  • Czechia

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Poland

  • Portugal

  • Romania

  • Slovakia

  • Slovenia

  • Spain

  • Sweden


FAQs

Can the portal be branded?

The portal will use your organization's name and the logo you've added in your brand settings. At this time, it is not possible to configure or add any other branding elements.

Is the portal unique to our organization?

No. If a donor donates to multiple organizations with the same email address, they will be able to access all the organizations they give to in the portal. Donation data is separated by organization and a donor will first select an organization from the homepage before viewing their donation details for a specific organization.

Is the portal available for all organizations?

Yes. The donor portal is available to organizations on any pricing plan.

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