Access the donor portal
Your supporters can access their donations, subscriptions, fundraising pages, payment methods, and contact details by logging into the Funraise donor portal.
Donors can access the donor portal by visiting: give.funraise.org.
☝️ To encourage your donors to use the donor portal, you can include a link in your donation receipt emails. For example: Manage your donations.
Donor portal features
Creating an Account
Donors can create an account using the same email they use to make donations. After verifying their email address, they will be able to access donations and information attached to their email address.
View & manage Donations
Donors can access all their historic donations. Any donation made on Funraise with their email addresses will appear in the portal.
Resend Donation Receipts
Donors can quickly resend a donation receipt email for any donation.
Yearly Donation Summary PDF
Donors can send themselves a donation summary email that includes a PDF document with itemized donations from the previous year. This enables your donors to access all the information they need for tax season. The summary PDF that donors can access in the portal is the same summary PDF you can send from the platform.
Recurring Subscription Management
Donors can manage their recurring subscription details including amount, frequency, and payment method. Donors can also cancel subscriptions in the portal.
Donors can create new subscriptions via the mobile app only.
View Peer-to-Peer Fundraising Pages
Individual peer-to-peer fundraisers can view their fundraising pages in the portal.
Mobile App
The donor portal is also available as a mobile app! Donors can download the mobile app for Apple iOS or Android.
🌎 Global availability
While the web version of the donor portal is available globally, the Giving by Funraise app is available to download in most counties. Expand the list below to see where the app is not available.
Countries where the app is not currently available
Countries where the app is not currently available
Austria
Belgium
Bulgaria
China
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
FAQs
Can the portal be branded?
The portal will use your organization's name and the logo you've added in your brand settings. At this time, it is not possible to configure or add any other branding elements.
Is the portal unique to our organization?
No. If a donor donates to multiple organizations with the same email address, they will be able to access all the organizations they give to in the portal. Donation data is separated by organization and a donor will first select an organization from the homepage before viewing their donation details for a specific organization.
Is the portal available for all organizations?
Yes. The donor portal is available to organizations on any pricing plan.