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Apple Pay

How to set up and activate Apple Pay on Funraise Giving Forms

Angelina Pavone avatar
Written by Angelina Pavone
Updated yesterday

Apple Pay is not available in all plans.

Apple Pay can be added as a payment method to your Funraise Giving Forms. To get started you'll first need to be approved by Apple to collect donations with Apple Pay. The approval process is based on where your organization is based.

Apple Pay approval

U.S. based nonprofits

You’ll need a Candid (Guidestar) Seal of Transparency in order to accept donations through Apple Pay.

To activate Apple Pay for your account, create a new support request with Funraise and share your Candid Sharable Profile Link in the request. You can create a new support request by emailing support@funraise.org. We'll verify your seal and activate Apple Pay for your account.

Please use this email template to activate Apple Pay for your account:

Subject: Apple Pay Activation for our Account

Attn: Funraise Support Team,

We need to activate Apple Pay for our Account.

Our Candid seal of transparency can be verified here: [Your Candid sharable profile link]

We understand that upon activation, Apple Pay will be available for our Giving Pages, but that we will need to submit an additional support requested for each Campaign Site or external domain we wish to have Apple Pay added to.

Thanks,

[Your Name]

[Your Organization Name]

Internationally based nonprofits

For organizations based outside the U.S., Apple has teamed up with Benevity to verify organizations. Apple approval can take several days in this case.

During the Benevity verification process, you may be asked to provide an Apple Developer Team Id, if so please enter 3DZ38KFGLX

After completing the verification process, you'll receive an email from Apple confirming your approval. Please forward the approval email to support@funraise.org β€” we will verify your approval and activate Apple Pay for your account.


Domain Activation

Once you're approved for Apple Pay and our team has activated Apple Pay for your account, you can begin to add Apple Pay as a payment method to your Giving Forms. It's important to note that Apple Pay verification is based on a domain. Here's how that works for different types of sites:

Funraise Giving Pages

By default, Apple Pay is available on Giving Pages once we have activated Apple Pay for your account.

Funraise Campaign Sites

To activate Apple Pay for a Funraise Campaign Site, please submit a support request by emailing support@funraise.org. You will need to submit a request for each new Campaign Site.

Use the following template:

Subject: Domain Validation Request for Apple Pay - Campaign Site

Attn: Funraise Support Team,

We need to validate our Campaign Site domain ([Your Domain Name For Your Campaign Site])for Apple Pay.

Our Candid seal of transparency can be verified here: [Your Candid sharable profile link]

Thanks,

[Your Name]

[Your Organization Name]

External websites

In some cases, Apple Pay can be activated on a Giving Form that is embedded on your organization's website. For external websites, the activation process requires configuration to the folder structure of your website, which is something that Funriase does not provide support for and something that your website platform may or may not support (see notes below).

Activate Apple Pay for your external websites

  1. Upload the attached verification file to your website so that it is accessible at https://[your_domain_name]/.well-known/apple-developer-merchantid-domain-association

  2. Test and make sure you can go to the above URL (https://[your_domain_name]/.well-known/apple-developer-merchantid-domain-association) and download the file from a web browser. Once that is complete, send us an email at support@funraise.org to request us to validate your site.

Use the following template:

Subject: Domain Validation Request for Apple Pay - External Site

Attn: Funraise Support Team,

We need to validate our domain ([Your Domain Name For Your Website]) for Apple Pay. We have uploaded the apple-developer-merchant-id-domain-association file to the .well-known directory on our website.

Our Candid seal of transparency can be verified here: [Your Candid sharable profile link]

Thanks,

[Your Name]

[Your Organization Name]

Important: Website platform compatibility

Because adding Apple Pay to your own website requires adding a verification file to a specific folder in your site's folder structure, not all website platforms will enable you to add an Apple Pay verification file.

Website platforms that enable you to configure files in your site's file structure include:

  • WordPress (helpful plugin)

  • Hubspot

  • A build where developers control the site's folder structure

Adding Apple Pay is not possible for the following website platforms, because you can not configure folders within the site's file structure with standard methods:

  • Shopify

  • Squarespace

  • Webflow

  • Weebly

  • Wix


Good to know

  • At this time, Apply Pay can only be used for One-Time transactions. Due to credit card network (e.g. VISA/MasterCard) changes that were contributing to an increase in failed payments for recurring Apple Pay payments, we've turned off the ability for donors to create new recurring donations with Apple Pay. Existing recurring donations using Apple Pay have not been changed. Our team is monitoring this change with the hopes of soon reactivating recurring functionality for Apple Pay.

  • Apple Pay is only available as a payment method when your donation form is accessed from the Safari browser or compatible Apple product.

  • You must have a Stripe gateway connected with Funraise to use Apple Pay.


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