If you have recurring subscriptions running in another platform using WePay, in most cases, you can migrate them to Funraise. This article provides a template email to send to an existing platform using WePay when requesting recurring donation data for a migration. If you're just getting started with a recurring subscription migration, start here.
Send a request for your data
- Send an email to your previous platform's representative
- CC support@spreedly.com and api@wepay.com
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Template email
Hi previous platform and WePay Support,
We are moving to a new payments platform and will be migrating our recurring donor payment data to the new gateway that will be processing our payments. WePay needs approval from previous platform to get the ball rolling on this migration.
I've addressed the appropriate department from WePay on this thread to help with the transition. previous platform please respond to this email and inform WePay that we have permission to move our subscriptions to a new platform.
WePay, I would like to export all my recurring payment methods to Spreedly, a PCI level 1 payment vault. You can find their AOC and latest scan here: https://spreedly.com/pci
When the export is ready, please send the files to support@spreedly.com and reference my merchant name. Here is Spreedly's public key, which you can use to encrypt the export: https://docs.spreedly.com/guides/migrating/one-time/#pgp
Thank You!