If you have recurring subscriptions running in WePay, you can migrate them to Funraise and manage it all from the comfort of your Funraise platform! Contact your Customer Success Manager for info on pricing.

  1. Send this email to your previous platform's representative and api@wepay.com . Also, cc support@spreedly.com.

Hey [PREVIOUS PLATFORM] and WePay Support,

We are moving to a new platform and will be migrating our recurring donor payment data to the new gateway that will be processing our payments. WePay needs approval from  [PREVIOUS PLATFORM] to get the ball rolling on this migration. I've addressed the appropriate department from WePay on this thread to help with the transition,  please respond to this email and inform WePay that we have permission to move our subscriptions to a new platform. 

WePay, I would like to export all my recurring payment methods to Spreedly, a PCI level 1 payment vault. You can find their AOC and latest scan here:https://spreedly.com/pci

When the export is ready, please send the files to support@spreedly.com and reference my merchant name. Here is Spreedly's public key, which you can use to encrypt the export: https://docs.spreedly.com/guides/migrating/one-time/#pgp

Please let me know if you have any questions! 

Thank You! 

2. Create and export a report of your previous month's recurring donations and send us this export.

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