Resolve duplicate Supporter profiles with the Supporter merge tool.
You can also merge Households.
Merge Supporters:
1. From a Supporter's Action menu (3 dots) > click Merge Supporter
This is the Supporter profile you want to keep. We call this the Merge Winner
đ„

2. Click Add Supporter > search and select the losing Supporter
The Merge Loser
is the profile you want to remove after data is merged.

3. Click Merge
What happens when you merge Supporters
1. The following data from the Merge Loser
will be added to the Merge Winner
:
Transactions
InteractionsÂ
Registrations
Orders
Questions
Subscriptions
2. The Merge Loser
profile will be deleted
Good to know
Recurring Subscriptions from the
Merge Loser
are transferred to theMerge Winner
and will remain activeContact information from the
Merge Loser
will be lostPending campaign emails targeting the
Merge Loser
will be cancelled