When a recurring donation (subscription payment) fails, the Supporter is automatically sent an email with a link to update their Payment Method.
This Payment Method Updater Page is hosted by Funraise so there are no additional steps on your end to set it up!
When a Supporter updates their Payment Method, they will NOT be recharged at this time, but this Payment Method will be charged at their NEXT scheduled donation based on their recurring frequency.
To help Supporters never miss a recurring donation, we suggest linking the Payment Method Updater Page in your Expiring Recurring Donor email campaign. You can link to the Payment Method Updater Page with a merge tag in this email campaign.