Your supporters may have deleted their transaction receipt email or may not be able to find it in their inbox. No problem, you can always resend a transaction receipt email for any previous transaction.
To resend a Transaction Receipt Email:
1. Navigate to the Supporter's Profile and under Transactions, find the transaction you wish to resend a receipt for.
2. Click on the Actions menu and select "Resend Receipt Email"
Clicking "Resend Receipt Email" will immediately send the receipt email to the supporter.