To view a Supporter's recent email activity:

  1. On the Supporter's Profile, click on Emails / SMS

2. On the Emails / SMS page, you'll see recent emails that have sent the Supporter. 

👉 Good to Know! 

  • This list only shows emails sent on or after April 16, 2018 - that's when we launched this feature.
  • The date displayed is the date an email was sent.

 Possible Email Statuses:

  • Processed: Message has been received and is ready to be delivered.
  • Dropped: Unsubscribed Address, Bounced Address, Spam Reporting Address, Invalid.
  • Delivered: Message has been successfully delivered to the receiving server.
  • Deferred: Recipient's email server temporarily rejected message.
  • Bounce: Receiving server could not or would not accept message.
  • Open: Recipient has opened the HTML message.
  • Click: Recipient clicked on a link within the message.
  • Spam Report: Recipient marked the message as spam.
  • Unsubscribe: Recipient unsubscribed from specific group.
  • Group Unsubscribe: Recipient unsubscribed from specific group.
  • Group Resubscribe: Recipient resubscribes to specific group by updating preferences.
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