Features in this article may not be included in every Funraise plan.
From a Supporter's profile you can view the status of emails and SMS messages that have been sent from Funraise.
View a Supporter's email or SMS activity:
From a Supporter's profile > click Emails / SMS
Good to Know!
The date displayed is the date an email was sent
Possible Email Statuses:
Processed: Message has been received and is ready to be delivered
Dropped: Unsubscribed Address, Bounced Address, Spam Reporting Address, Invalid
Delivered: Message has been successfully delivered to the receiving server
Deferred: Recipient's email server temporarily rejected message
Bounce: Receiving server could not or would not accept message
Open: Recipient has opened the HTML message
Click: Recipient clicked on a link within the message
Spam Report: Recipient marked the message as spam
Unsubscribe: Recipient unsubscribed from specific group
Group Unsubscribe: Recipient unsubscribed from specific group
Group Resubscribe: Recipient resubscribes to specific group by updating preferences