Features in this article may not be included in every Funraise plan.

From a Supporter's profile you can view the status of emails and SMS messages that have been sent from Funraise.

View a Supporter's email or SMS activity:

From a Supporter's profile > click Emails / SMS

Good to Know! 

  • The date displayed is the date an email was sent

Possible Email Statuses:

  • Processed: Message has been received and is ready to be delivered
  • Dropped: Unsubscribed Address, Bounced Address, Spam Reporting Address, Invalid
  • Delivered: Message has been successfully delivered to the receiving server
  • Deferred: Recipient's email server temporarily rejected message
  • Bounce: Receiving server could not or would not accept message
  • Open: Recipient has opened the HTML message
  • Click: Recipient clicked on a link within the message
  • Spam Report: Recipient marked the message as spam
  • Unsubscribe: Recipient unsubscribed from specific group
  • Group Unsubscribe: Recipient unsubscribed from specific group
  • Group Resubscribe: Recipient resubscribes to specific group by updating preferences
Did this answer your question?