The Article details the email editor for automated emails. To edit donation receipt emails, check out this article.
Your automated emails can be completely customized with easy to use editing tools. Build beautiful emails using a basic template or use your own HTML.
To access the editor for an email, navigate to "Automated Emails" from your sidebar menu and you'll see all your available automations. Click "Manage" on your desired campaign.
This will show you all the emails in that campaigns. Click "Edit" to access the editor for any email.
This is the email editor.
The email settings and design editor is located on the left side of the screen, while the email is previewed live on the right side. Click on an editing tab to reveal settings controls.
Add a subject line to this email. You'll want to make sure it's a clear preview of the email content. A little spunk in your subject lines can go a long way 💁
This is the email address that the email will come from. You can select from any team member or Reply-to address you have entered in Settings.
Pro Tip - You might consider creating an organization email address specifically for donation automated communications. For example: firstname.lastname@example.org. Why? Although personal communication is important, when you are dealing with receipts and money amounts, professionalism is a good tact.
This is the name that the email will come from. In most cases your organization name is best, although sometimes a personal name of a team member can help!
Use the basic template editor by selecting "Customizable template" or use your own HTML by selecting "Code your own"
Add an image to the top of your email by clicking "Upload Image." We suggest using an image that captures the attention and emotion of your donors!
Overall Background Color
This is the background color of the email.
Text Area Background Color
This is the background color of the text box.
You can add a button to any automated email! You can control the button link, text, color, text color, font, shape, and style.
This logo image will appear at the bottom of your email, but above your address and information. We suggest placing your logo in every email you send. Consistency is a big part of brand trust!
Footer Text Color
Your organization name and address will appear in the footer of each email. You can edit the color of this text. Make sure the text has enough contrast with the background so that it is legible.